Atrainability was founded by Trevor Dale and Guy Hirst in 2002. Both have now retired from British Airways as Boeing 747 Training Captains each with over 34 years service. In addition to the primary task of training pilots how to fly and operate large commercial aircraft, both spent in excess of 15 years developing the British Airways Flight Crew Human Factors programme.
They are now joined by Phil Smith who until recently was employed as the Senior Instructor within the Royal Air Force Logistic Officer Training School. There he was responsible for the administration, development and delivery of an intense 17 week training course to prepare Logistic Officers for their first appointments. He has a career history of rapid promotions based on performance. Phil has multiple qualifications including NLP, MBTI and SDI.
Leading the Customer Service Training Team is Jo Watson who earned her stripes as a Cabin Service Director and cabin crew trainer with British Airways. She has developed a course for Canary Wharf Management security team that has received enormous acclaim.
Atrainability now has an experienced team including healthcare professionals with extensive practical knowledge of Human Factors. The team has worked for many years developing insight and knowledge of how the richness of cultural diversity can be most effectively utilised to produce the safest and most efficient teams in various workplaces across the health, aviation and business spectrum. This has been recognised far and wide and invites flood in to speak at conferences and symposia across Europe and North America.
Guy and Trevor have been invited to speak and act as facilitators at several human factors conferences - the same questions tend to recur - "How do we take these academic theories and produce practical training?" Atrainability would argue that has been accomplished by looking at the theories and relating them to actual aviation accidents and incidents. This forms the basis of all the company's training programmes.
Guy and Trevor have also developed a course in partnership with the Royal College of Surgeons of England. This is titled SLIPS (Safety & Leadership in Interventional Procedures and Surgery) where they introduce surgeons to many of the same topics that have been discussed with pilots over many years.
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Now Atrainability are able to build on the success of the SLIPS initiative and run similar courses for health trusts. It is of interest that the Government Chief Medical Officer Sir Liam Donaldson's consultative document (Good doctors - safer patients) highlights the needs for human factors training and indeed alludes to the 'aviation model'.