Atrainability Human Factors Training Healthcare Corporate Aviation Customer Services Critical Team Performance

Atrainability is a specialist company in Human Factors (HF) Teamwork Training. The entire team have extensive experience of HF training in many safety-critical industries, from commercial and military aviation to all levels of healthcare and customer service.

Atrainability are acknowledged experts in the introduction of the WHO/NPSA Safer Surgery Checklist and offer support to surgical teams with coaching in the operating theatre at numerous locations in the NHS and private healthcare.

Atrainability are presenting and developing courses for operating theatre teams, emergency medicine, maternity units, mental health teams, acute, primary and secondary care teams as well as throughout dentistry.

It is accepted that a classroom-based course alone is unlikely to bring about behaviour change. Atrainability offers expert coaching in the workplace to turn newly acquired knowledge into deep-rooted understanding and embedded skills. With this comes empowerment of junior team members in particular and the ability to be assertive in order to overcome hierarchical issues and enhance safety.

Research shows that in excess of 70% of commercial aviation accidents are caused by human error. In commercial aviation HF Training is mandatory for every crew member on joining a new company and as an annual refresher.

Atrainability trains and coaches the proven skills recognised in aviation to avoid, trap and mitigate these errors and threats to safe and efficient work practice.

The Team have been at the leading edge of HF training since its introduction in the late 1980’s.

Atrainability develop and present bespoke Customer Service Skills courses using HF concepts developed by our team who honed their skills in British Airways customer service training.